This policy explains how cancellations, no-shows and early departures are handled for bookings made with Guest House Suites.
| Situation | Policy |
|---|---|
| Cancelled 48 hours or more before arrival | Full refund, minus a ₹100 processing fee |
| Cancelled within 48 hours of arrival | Charged one night's tariff plus applicable taxes |
| No-show | Full booking amount charged |
| Early departure | Charged 50% of the remaining booked tariff |
Eligible refunds are processed within 7 working days of the cancellation being confirmed, credited back to the original mode of payment.
Bookings made through third-party platforms or online travel agents are cancelled and refunded as per the cancellation terms of that platform.
Cancellation and refund terms for corporate bookings are governed by the individually negotiated agreement with the respective company.
For any questions regarding cancellations or refunds, please contact us:
Email: info@guesthousesuites.in
Phone: +91 98801 77113
